Privacy Policy

Section 1 – What Do We Do with Your Information?

When you purchase something from El Abed Coffee, as part of the buying and selling process, we collect certain personal information you give us such as your name, address, and email address.

When you browse our website, we also automatically receive your computer’s IP address in order to provide us with information about your browser and operating system.

With your permission, we may send you emails about El Abed Coffee, our new products, and other updates.

But don’t worry—your payment card details are never stored on our system, nor are they shared or sold to anyone.

The El Abed Coffee website uses cookies to enhance your browsing experience. Cookies help us remember your login details, shopping cart contents, and display preferences. Some cookies last only for a short session (such as login sessions), while others may remain for longer periods (for example, one year to save your preferences).

Section 2 – Your Consent

How do we obtain your consent?

When you provide us with personal information to complete a transaction or confirm payment, this implies that you consent to our collecting and using your information for that specific purpose only.

If we request your information for other purposes, such as marketing, we will either ask you directly for your explicit consent or provide you with the option to decline.

When can you withdraw your consent?

If you change your mind, you may withdraw your consent at any time by contacting us at:
info@elabed.coffee

You have the right to request a copy of the personal information we hold about you, as well as request corrections or deletion of your data (unless we are legally required to retain it, such as for tax records or invoices). You can submit your request to:
info@elabed.coffee

Section 3 – Disclosure of Your Information

We may disclose your personal information if required by law, or if you violate our Terms of Service.

Section 4 – Website Hosting

The El Abed Coffee website operates through a trusted and secure content management system, enabling us to provide a smooth and safe browsing experience for our visitors.

All data collected is stored on protected servers with advanced security measures, including encryption and regular backups, and is handled with the utmost confidentiality.

Section 5 – Payment Gateways

If you choose electronic payment (such as Fawry or other gateways), your payment information is encrypted and processed through certified payment gateways that comply with global security standards (PCI-DSS).

We do not store any credit card details on our servers.

We recommend reviewing the privacy policy of the payment gateway you choose to understand how your information is handled.

Section 6 – Third-Party Services

We may use certain third-party tools (such as analytics or marketing services) that process your information only to the extent necessary to perform the service.

If you access an external website through a link on our site, please note that our Privacy Policy does not apply to that site. We encourage you to review its own privacy policy.

Regarding Payment Services, payment gateways (such as PayPal or Fawry) may share your data with banks or fraud prevention agencies in order to complete transactions securely. We recommend reviewing the privacy policies of the specific service provider you choose to use.

Section 7 – Security

We make every effort to protect your data by using advanced security measures such as SSL encryption.

However, as any expert would confirm, no system can be guaranteed 100% secure. Still, we adhere to the highest available security standards.

We retain order data for a minimum of 5 years to comply with tax and accounting regulations. User account or comment data is stored as long as the account remains active, or until you request deletion.

If you have any questions,

you can always contact us at
? info@elabed.coffee